> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peeksee.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Watching as a customer

> Accept your invitation and watch the cameras your business has shared with you.

You can watch Peeksee in a browser on your phone, tablet, or computer. The business you are visiting chooses which cameras you can see and when you can watch.

## Accept your invitation

1. Open the portal invitation from the business.
2. Follow the page to create your account or sign in.
3. Use the email address the business invited.
4. Complete any email-confirmation step shown.
5. Open the business's portal during your viewing window.

If the invitation does not work, ask the business to check your email address and issue a current invitation.

## Watch a camera

Choose an available camera and wait for live video to start. Keep the browser connected to the internet. If a connection fails, reload the page and try again.

Your camera list can change as your visit starts, moves, pauses, or ends. Having an account does not give permanent camera access.

## Replay earlier footage

If the business enables replay, use the timeline in the camera viewer. You can only watch footage within your permitted visit and the business's replay limit.

Replay may stop being available when your visit ends, even if you watched that footage earlier. The business controls recording and access settings.

## No cameras or an access message?

Check that you are signed in with the invited email, at the correct business's portal, and within your viewing window. Then ask the business to check your visit and camera selection.

If a camera appears but will not play, try another network or browser to help identify whether the problem is local to your device. Tell the business which camera failed and when.

## Who can help?

Contact the business for invitations, visit times, camera selection, and replay availability. Its team can check your access. For a persistent technical issue, the business can [contact Peeksee support](https://docs.peeksee.app/support.md).


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