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Your customer portal is where customers watch the cameras you share. Configure its identity before sending your first invitations.

Branding

Open Branding to set the business’s display name, logo, and brand colors using the available controls. Save your changes and review the customer portal on both a phone and a desktop. Use a logo that stays legible at a small size. Check that text and controls remain readable against your selected colors.

Business terminology

Open Portal Settings to review the labels used for customers, visits, subjects, zones, and locations. Choose words your team and customers already use. Changing a label does not change the underlying camera access rules. A reservation renamed to a visit still needs the correct customer, cameras, and viewing window.

Portal settings and public views

Review the portal’s viewing and availability settings before sharing its address. If you use public camera views, check exactly which cameras and portal views are published. Private customer sharing and public viewing serve different audiences. After changing settings, check the resulting portal as a customer or public visitor, as appropriate. A staff account’s access is not proof of what a customer can see.

Portal address

Use the active portal address shown in Peeksee. Businesses with the feature enabled can connect a custom domain. For customers who can sign in but cannot watch, review visits and access.