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Start with an online Peeksee Connect gateway on the camera’s network. You also need the camera’s address and login, or a video link supplied by the camera or recorder.

Choose a connection method

A camera’s login page is not a video stream. Some cameras require you to enable ONVIF or RTSP in their own settings first. Check the manufacturer’s instructions for your model.

Add and verify the camera

  1. Open Camera Setup and start adding a camera.
  2. Give it a name your team will recognize.
  3. Assign its location, camera zone, and gateway as appropriate.
  4. Select the connection method and enter the details it requests.
  5. Save the camera.
  6. Open Live Cameras, select it, and confirm that moving video appears.
Keep camera passwords and video links containing credentials private. Customers watch through Peeksee and do not need these details.

Cameras and recorders

Reolink and UniFi / Ubiquiti options are available in Camera Setup. Use the connection details supplied by your own device or recorder. Brand alone does not establish compatibility: the selected camera must expose a supported stream that your gateway can reach. Where Source quality is available, it controls the feed pulled from the camera for live viewing and recordings. A lower source quality can help a constrained connection, but also changes what is recorded.

Sharing is a separate step

Adding a camera does not give every customer access. Select cameras for a visit to share them with that customer during their viewing window. If the camera saves but does not play, use Camera troubleshooting.