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Custom domains require the feature to be enabled for your business, permission to manage domains, and access to your domain provider’s DNS settings. Your normal Peeksee portal address is shown in the workspace. Keep using the active address until the new one is connected.

Add the domain

  1. Open Domains.
  2. Enter the hostname you want to use, such as cameras.example.com, and choose Add domain.
  3. Expand the domain’s details to see the DNS and verification records.
  4. At your DNS provider, create the records exactly as shown in Peeksee.
  5. Return to Peeksee and use the available verification or refresh action.
  6. Wait until Peeksee reports the domain as connected, then open the portal through that address.
Use the record names, types, and values shown for your domain. Verification values can differ between domains. Some domains need a TXT challenge as well as the routing record.

If verification is pending

Check for a misspelled hostname, a record created under the wrong domain, or a conflicting existing record. DNS changes may take time to become visible. Review the latest check and status shown in Peeksee. If a DNS provider automatically appends your domain name, check its preview of the complete record name before saving.

Choose the portal address

Once the domain is connected, use the primary-domain action when available to choose the address customers should use. Copy the portal address from Peeksee and test sign-in and camera access through it. If the feature is unavailable or a verified domain still fails, contact support with the hostname and the status shown. Do not send your DNS-provider password.